Dr. Mark McKenna: Upgrading the Patient Experience

When Dr. Mark McKenna started his work with OVME he had a vision for the future that included a successful integration of real estate and technology. The first thing that he wanted to do was make his clients feel as though there were bathed in luxury when entering his facility. OVME is a practice specifically designed to cater to medical aesthetics. Because of this specialization, Dr. Mark McKenna wanted his patients to feel as though the entire experience was rich and vibrant. In a way, he wanted to feel as though it was a precursor to the medical care that they were about to receive.

“A Glimpse Into What Drives Atlanta Entrepreneur Dr. Mark McKenna” is an article that talks about some of the other reasons why he is put such unique levels of work into OVME. Dr. Mark McKenna believes that OVME can be a flagship practice for a fleet of other medical facilities that provide aesthetics at a personal level. His goal is to make the process feel as normal and noninvasive as possible. One way to do this is to see patients in their home. He is hoping to finish the development on an application that will allow him to do that. He has always been a fan of companies that disrupt the normal pattern, such as Uber, so he wanted to disrupt the medical field in his own way. By offering patients the opportunity to receive medical care in their own home he is changing the way that people understand medicine nowadays.

Another way that he is seeking to upgrade the medical aesthetics experience is by offering a video chat service that would allow doctors to consult with their patients before they even come into the office. This consultation service would change the way that people think about aesthetics on a global basis. Instead of having to clear out time in their schedule to visit an office, they can sit down for a quick meeting with a physician and talk about what they need out of the service. For Dr. Mark McKenna this is one of the ways that OVME will set itself apart and upgrade the patient experience.

https://www.forbes.com/sites/forbestreptalks/2017/07/11/want-a-botox-house-call-a-doctor-turned-entrepreneur-is-building-an-uber-style-app/#443eaea7e00a

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