OSI group operates in one of the most competitive industries in the world. This has however not discouraged the Sheldon Lavin led company from pursuing its vision of becoming the most influential meat company in the world. On the contrary, the company has recorded tremendous success in the last two decades where it was able to penetrate some of the biggest meat markets in the world like Europe and Australia.
This was made possible by way of acquiring existing food companies, establishing new processing plants, and expanding their production capacities while entering into more strategic partnerships with global retailers. Some of the secrets that Sheldon attributes to this unmatched success include:
To survive in the unforgiving meat industry, OSI group underr Sheldon Lavin has had to embrace a lot of innovativeness at virtually every aspect of the company operations. Key among its innovative strategies was the adoption of superior factory processing, logistical, and customer support technologies. These have not only endeared the company to more global clients but has reduced its overhead costs thus allowing for the channeling of these company processes towards equally impactful company projects and processes.
2. Constant investment in human capital
Next to technological investment’s Sheldon Lavin has had his eyes set on investing in human capital. He has, therefore, spent a considerable amount of resources training and empowering his team of staff. More importantly, his company’s management team comprises of some of the most influential and creative meat industry players led by David McDonald, President and Chief Operations Officer, who has played an instrumental role in reorganizing the logistical and customer support aspects of the food company.
3. Unmatched customer support systems
The century-old meat processing company also rides on the tide of excellent customer support that Sheldon Lavin hopes to improve on as his company woos more international clients. To this end, Sheldon seeks to make improve the level of consumer satisfaction by complementing the company’s dedicated customer support staff efforts with technology.
This in effect minimizes delays in delivery, simplifies the process of ordering and tracking shipments and speeds up the dispute resolution process. Sheldon is confident that these have played a key role in helping the company win more international clients.
Sheldon Lavin’s: Facebook Page.