Not only was Robert Deignan a brilliant student but he was also athletic. He attended Purdue University on a full football scholarship. After graduating from the university with a degree in organizational leadership, he worked with multiple teams and then began his entrepreneurial journey. In around 1998, Robert Deignan co-founded Fanlink, Inc; this was only the beginning of his entrepreneurial journey. Despite his success, he never left football behind and still currently competes in offshore fishing tournaments while running ATS Digital Services. He is currently the Co-Founder and CEO of ATS Digital Services, which is a digital support company.
The primary focus of ATS Digital is to help customers who are facing technological difficulties find solutions and continue using their tech without any issues. The company has customer support available at all times for those who deal with connectivity issues and troubleshoot any kind of problems remotely. Robert came up with this idea while he was working for a company that dealt with Anti-Malware software. Most customers were unable to install their software due to Malware products. After contacting several users and hearing what the issues were from them, the two partners realized that the malware products were blocking the installations. So, they decided to come up with a solution which was to have one in-house employee who would remotely connect to user machines and install the software. By the added customer care, the company began to have a lot of success and increased custom loyalty.
A new idea birthed from this scenario, where they then decided to charge a fee for the remote service and hence the ATS digital was formed. This became a great initiative to keep malware products out of systems and an effective way to optimize the computer and help it run efficiently. This remote connection technology became the next big thing; it helped providers take control and solve the users’ problem for them, creating a win-win situation for all. It also became a unique and successful business opportunity, one they could not pass over.